Privacy Policy

Parents Plus commitment to privacy

Parents Plus knows that you care how information about you is used and shared, and we appreciate you trusting that we will do so carefully and sensibly. To better protect your privacy, we provide this Privacy Policy explaining our practices and the choices you can make about the way your information is collected and used by Parents Plus. The information below explains our policy regarding your privacy, both online and offline. By visiting or sharing personal information with Parents Plus you are accepting the practices described in this Privacy Statement.

Our  website is maintained by Parents Plus and Dreamsedge Studios, with our head office at The Mater Misericordiae University Hospital, Eccles Street, Dublin 7, D07 AX57; email; phone: 01 8307984.

What personally identifiable information is collected by Parents Plus?

When you visit our website, you may provide us with personal information (such as name, address, email address, telephone numbers) that you knowingly choose to disclose, which is collected on an individual basis for various purposes. These purposes include registering to receive email newsletters or other materials, requesting further information from us about projects and services, booking Parents Plus training, ordering Parents Plus training materials, making requests, submitting a form on our website, or simply asking a question. We receive and store any information you enter on our website or give us in any other way, whether it is online or offline. We ask for personal information so that we can fulfil your request and return your message. This information is retained and used in accordance with existing laws, rules, regulations, and other policies. Parents Plus does not collect personal information from you unless you provide it to us. If you choose not to provide any of that information, we may not be able to fulfil your request or complete your order, but you will still be free to browse the other sections of the websites owned and administered by Parents Plus. This means that you can visit our site without telling us who you are or revealing any personally identifiable information about yourself.

The way we use information

When you supply information about yourself for a specific purpose, we use the information for only that purpose (such as to provide the service or information you have requested). For example, you may be asked to give us individual information to receive information, to book a training or to order Parents Plus training materials. Similarly, we use information you provide about yourself or someone else when placing an order only to provide tax compliant receipts, ship the products and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. In order to complete your order, your delivery address and delivery phone number that you provide for products are shared with our print company who dispatch the products for Parents Plus directly to you.

You can register with our website if you would like to receive updates on our new training, projects and services. Information you submit on our website or over the phone will not be used for this purpose unless you ‘opt-in’ specifically.

We use return email addresses to answer the email we receive, to receipt any transactions or if follow-up for that specific function is required. Such addresses are carefully guarded by Parents Plus for their specific purpose and are not shared with outside parties. An individual’s information is stored on a secure cloud system which we use to process data and keep in contact with you.

Parents Plus does not sell, rent, give-away or share its email addresses or other personal contact information with outside sources. Parents Plus also does not send mailings on behalf of other organisations.

Should any material changes be made to the ways in which we use personally identifiable information, Parents Plus will take commercially reasonable measures to obtain written or email consent from you. We will also post the changes to our use of personally identifiable information on our website at least 30 days prior to a change.

Our commitment to data security

Personally identifiable information is stored on our database which is a secure cloud system and is linked to the Parents Plus website. It is not publicly accessible. Further, personally identifiable information is only accessed by Parents Plus personnel on a “need to know” basis. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Parents Plus has data protection policies and procedures in place to ensure data security.

Your Choice and how you can Opt-out of communications

If you have registered to receive communications from us and later change your mind, you may either unsubscribe from within the email you’ve received or you can contact us to have your name and contact information removed from our distribution lists. You have the following options to do this:

  • You can send an email to:
  • You can send mail to the following address:
    Parents Plus, The Mater Misericordiae University Hospital, Eccles Street, Dublin 7, D07 AX57
  • Or phone the office on: 01 8307984

How to correct/update your information

If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly at the email and mail addresses provided above.

What anonymous information is collect by Parents Plus

Anonymous information is collected for every visitor to this site. This includes pages viewed, date and time, and browser type. IP numbers are not stored, but are temporarily used to determine domain type and in some cases, geographic region.

Automatically generated information on the website

When you visit our website, our server makes a log of basic information corresponding to the sites and pages you have visited. This information is stored primarily to track the effectiveness of our website and individual sections and pages within them.

How does this site use cookies?

Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the website. Parents Plus uses cookies to identify your browser as you visit pages on the Parents Plus website. Cookies created on your computer by using our website do not contain personally identifiable information and do not compromise your privacy or security. Cookies allow Parents Plus to gather anonymous information. Cookies also allow Parents Plus to provide more relevant, targeted content as you view the site and may be used on our ordering website to keep track of the items in your shopping cart.

Further details around the cookies policy are available here. 

Online or offline registration information

You will provide us with information about yourself and your organisation when you register for information services or to buy products or book training with Parents Plus. This information is not used for any other purpose than to fulfil your request and is not shared with outside parties. However, visitors should be aware that information collected online or offline may be subject to examination and inspection if such information is a public record or not otherwise protected from disclosure.

External Links on the website

This website may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked websites as their privacy policy may differ from ours. Parents Plus cannot be held responsible for content contained on external websites and these links are provided for information purposes only.

Email Links on the website

We use email links located on this site to allow you to contact us directly via email. We use the information provided in your email to respond to your questions or comments. We may also store your comments for future reference.

Email Communications

We publish a regular email newsletter and other email communications that are sent periodically to persons who have requested it. The email newsletter and other communications/announcements are distributed by email via an email marketing platform and also via our database on the secure cloud system. Back issues of email newsletters may also be viewed on our website and on our social media channels. You may subscribe to or unsubscribe from the email list at any time. This email address you provide for the mailing list is securely stored and managed in line with best practice and data protection policies.

Changes to this privacy statement

Changing business practices and circumstances may require that we make changes to this privacy policy from time to time. Any changes will be reflected on this website. Parents Plus reserves the right to modify its website and/or this Privacy Policy at any time and visitors are deemed to be apprised of and bound by any such modifications. Our goal is to provide all services to visitors in an accessible, efficient and friendly manner while maintaining their privacy. If you have comments or questions regarding privacy, please contact us.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process served on Parents Plus.

For more information

If you have any questions, concerns or comments about your privacy, please send us a description of your concern via email to or call us at 01 8307984.